You want to work with a virtual answering service you can trust

Our team is friendly, reliable, and consistently awesome!

EVERY CALL MATTERS

Each call that comes in is an opportunity for us to make someone smile and help them get what they need.

Our philosophy? Making a difference to that one.

What does that mean for you?

Each of your clients is greeted and treated with the utmost care and compassion – enjoying a positive, streamlined experience every time they call.

Your experience is grounded in our core values

SMILING

We believe in choosing happy! Smiles are contagious, give one to get one is our approach.

PROFESSIONAL

We do great work. And we’re consistently in pursuit of learning how to do better.

AWESOME

We’re on a mission to WOW everyone. If it makes a difference to that one – it’s worth it.

What’s in a smile?

We’re always here. We always answer. And we always greet every caller with a smile. The founding principle for Smiledog is based on Dale Carnegie’s belief that the best way to make a good impression is to smile. The effect of a smile is powerful, even when it is unseen.

Smiles even come through when you’re talking on the phone. Try it – it works! Every caller we talk to experiences the power of our smiles.

We believe every call should be answered with a smile. This simple action sets the tone for the entire call and the expected level of service for all of our clients. Actions speak louder than words, and a smile says, “I’m happy you called!”

Where does the dog come in?

We wanted to have a memorable name that means something to us, so that part of our name comes from our family dogs, Georgia, River & Henry.

No matter what happens they are always happy and excited to see you – making you feel as if you were the only person in the room.

This is our approach to customer service! We are as friendly as our golden retrievers, and we try to make everyone feel as special and welcomed as they always do!

River, on the left was the inspiration for our logo!

Our promise to you…

We will answer your clients with a smile and always put your customers first.

Pinky-swear.

If you’re not happy with our service, you may cancel at any time. We want our partnership to work for both parties – so we do everything we can to make sure you’re getting what you need from our work together

You didn’t build your business to answer phones… but we did.

People hate leaving messages. And no one likes dealing with a robotic answering service.

You have a business to run, clients to serve, and value to deliver.

Let us do what we do best – handling your calls, taking care of your clients and patients, and booking new business with a smile – while you focus on your business.

No stress. No calling in sick. No wasted time training someone only to have them quit 3 weeks later.

We’re always here. We always answer. And we always greet every caller with a smile.

Every missed call is a missed opportunity.

You can count on us to answer every time your phone rings!