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The Sales Funnel: The Right Way to Automate it.

The Sales Funnel: The Right Way to Automate it.

Sales automation can help you reduce costs and unlock additional revenue by automating customer outreach. Discover everything you need to know about automating your sales funnel.

The Science Behind Answering the Phone With a Smile

The Science Behind Answering the Phone With a Smile

A lot goes into great customer service. One of the most important skills is understanding how to answer the phone professionally and with a smile. Here’s what science has to say about smiling on the phone.

3 Principles That Can Help Improve Your Customer Experience

3 Principles That Can Help Improve Your Customer Experience

The process of becoming more customer-focused is difficult, but when you receive positive feedback from your customers, it is well worth the effort. Through my own experience, I have developed a three-step process for creating a more customer-focused experience for your business.

The Doctor is In: How the Metaverse is Impacting Healthcare

The Doctor is In: How the Metaverse is Impacting Healthcare

The global telehealth market will potentially be worth $459.8 billion by 2030. If Mark Zuckerberg has his way, the metaverse will be well advanced by then and actively contributing to this number. You’ll no longer be looking at a patient talking to you in real-life on...

12 Healthcare Practice Owners Share Their Number One Tip For Growth

12 Healthcare Practice Owners Share Their Number One Tip For Growth

There’s a lot of information online about how to build a successful medical practice.  But what about healthcare practice owners who aren’t physicians? What healthcare practice tips can you get that aren’t the same ol’ generic responses? This article answers that...