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Remote Receptionist: Why You Need One for Your Growing Business

Remote Receptionist: Why You Need One for Your Growing Business

A remote receptionist performs many of the same tasks as an in-house receptionist, but they have the flexibility to work from any location of their choice. With a remote receptionist, you can choose the most suitable services for your practice.

The Sales Funnel: The Right Way to Automate it.

The Sales Funnel: The Right Way to Automate it.

Sales automation can help you reduce costs and unlock additional revenue by automating customer outreach. Discover everything you need to know about automating your sales funnel.

The Science Behind Answering the Phone With a Smile

The Science Behind Answering the Phone With a Smile

A lot goes into great customer service. One of the most important skills is understanding how to answer the phone professionally and with a smile. Here’s what science has to say about smiling on the phone.

3 Principles That Can Help Improve Your Customer Experience

3 Principles That Can Help Improve Your Customer Experience

The process of becoming more customer-focused is difficult, but when you receive positive feedback from your customers, it is well worth the effort. Through my own experience, I have developed a three-step process for creating a more customer-focused experience for your business.