Welcome to the SmileBlog.
The 6-Step Process to Making Your Company’s Phone Calls More Professional
With over 15 years in business and over 3.1 million phone calls taken, the Smiledog team has a pretty good lens on creating a welcoming and professional phone call. A lot of business owners, especially when they are growing, lose sight of how important professionalism...
Remote Receptionist: Why You Need One for Your Growing Business
A remote receptionist performs many of the same tasks as an in-house receptionist, but they have the flexibility to work from any location of their choice. With a remote receptionist, you can choose the most suitable services for your practice.
How To Determine When Your Business Needs An Answering Service
Answering services ensure your customers reach a live human who positively represents your company to help resolve any issues promptly and efficiently.
Authentic Brand Experiences: 3 Things You Need For A Great First Impression That Will Last
The brand experience caters to the consumer, even before they become a customer by creating and enabling an emotional connection.
How To Boost Patient Retention With Appointment Scheduling
Sales automation can help you reduce costs and unlock additional revenue by automating customer outreach. Discover everything you need to know about automating your sales funnel.
The First 3 Roles You Should Hire When Starting Your Business
Sales automation can help you reduce costs and unlock additional revenue by automating customer outreach. Discover everything you need to know about automating your sales funnel.
5 Types of Businesses That Can Benefit From a Virtual Receptionist
Sales automation can help you reduce costs and unlock additional revenue by automating customer outreach. Discover everything you need to know about automating your sales funnel.
The Sales Funnel: The Right Way to Automate it.
Sales automation can help you reduce costs and unlock additional revenue by automating customer outreach. Discover everything you need to know about automating your sales funnel.
The Science Behind Answering the Phone With a Smile
A lot goes into great customer service. One of the most important skills is understanding how to answer the phone professionally and with a smile. Here’s what science has to say about smiling on the phone.
3 Principles That Can Help Improve Your Customer Experience
The process of becoming more customer-focused is difficult, but when you receive positive feedback from your customers, it is well worth the effort. Through my own experience, I have developed a three-step process for creating a more customer-focused experience for your business.