Welcome to the SmileBlog.
Why The True Loss Of A Missed Customer Call Is Larger Than You Think
One missed call can’t be that bad, right? You’ll just get the next one, and all will be fine. Sorry but no, that one missed call could be costing your business up to $60,000 a year. The value may not be that high in every case, but that missed call is...
4 Ways Your Business Can Benefit From Appointment-Setting Services
Time is the most challenging thing to manage when you’re running a business–especially a business that provides services to the public. The reality is there are so many tasks to juggle, but only so much time in a day. While a calendar is supposed to help with...
Why Virtual Reception Is Just What You Need To Take Your Business To The Next Level
“Your income is determined by how many people you serve and how well you serve them.” - The Go-Giver by Bob Burg & John David Mann This quote perfectly describes the value of customer service in a way that directly impacts a business owner; their livelihood....
Virtual Receptionists: What They Are, How They Work & Why Your Practice Needs One
Over the past 12 months, more people have turned to telemedicine than ever before. The spread of COVID-19 was the main reason for this, with over 35% of US patients going through with a virtual appointment. Not only are people completing more appointments virtually,...
4 Ways A Virtual Receptionist Can Help You Scale Your Business
The landscape of how we interact shifted in a matter of months. Now that the world has settled into its new virtual reality the opportunities for business owners to scale up are limitless. What is meant by “scale up”? It is the concept of building out a...
4 Reasons Your Practice Needs A Virtual Receptionist
A missed call = a missed opportunity for your practice. Research shows that, if a new lead doesn’t get a response to their inquiry within five minutes, there’s an 80% decrease in the chance to qualify that lead. To accomplish this sort of response time is of course...
5 Ways a Virtual Receptionist Can Save You Money
5 Ways a Virtual Receptionist can Save you Money Virtual Receptionist services allow small businesses to operate in a more productive and efficient manner. A virtual receptionist is a contracted position. They typically provide administrative support, often in the...
How does a Virtual Receptionist complete small tasks for my business? | Smiledog
How can a Virtual Receptionist Strengthen my Business? You might be wondering what sets Smiledog apart from its competitors. After all, we’re not the only virtual reception service out there. Smiledog really approaches its role as virtual reception provider in...
The key elements to excellent customer service
Some say great customer service is an art. Others say it comes down to a scientific mix of character traits. We think the key elements for success lie somewhere between the two. We have put together a comprehensive list of skills, that are both developable and...
5 ways a virtual receptionist can make your day-to-day business life easier and help you grow!
Often when people hear the term “virtual receptionist” they think of someone who answers your phone and takes a message or an assistant type person who can do data entry. The truth is a virtual receptionist can help you with a heck of a lot. They can do almost...