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4 Ways A Virtual Receptionist Can Help You Scale Your Business
The landscape of how we interact shifted in a matter of months. Now that the world has settled into its new virtual reality the opportunities for business owners to scale up are limitless. What is meant by “scale up”? It is the concept of building out a...
4 Reasons Your Practice Needs A Virtual Receptionist
A missed call = a missed opportunity for your practice. Research shows that, if a new lead doesn’t get a response to their inquiry within five minutes, there’s an 80% decrease in the chance to qualify that lead. To accomplish this sort of response time is of course...
5 Ways a Virtual Receptionist Can Save You Money
5 Ways a Virtual Receptionist can Save you Money Virtual Receptionist services allow small businesses to operate in a more productive and efficient manner. A virtual receptionist is a contracted position. They typically provide administrative support, often in the...
How does a Virtual Receptionist complete small tasks for my business? | Smiledog
How can a Virtual Receptionist Strengthen my Business? You might be wondering what sets Smiledog apart from its competitors. After all, we’re not the only virtual reception service out there. Smiledog really approaches its role as virtual reception provider in...
The key elements to excellent customer service
Some say great customer service is an art. Others say it comes down to a scientific mix of character traits. We think the key elements for success lie somewhere between the two. We have put together a comprehensive list of skills, that are both developable and...
5 ways a virtual receptionist can make your day-to-day business life easier and help you grow!
Often when people hear the term “virtual receptionist” they think of someone who answers your phone and takes a message or an assistant type person who can do data entry. The truth is a virtual receptionist can help you with a heck of a lot. They can do almost...
How to make the most from your Appointment Scheduling
How to Make the Most from your Appointment Scheduling Believe it or not, there is a science to efficient appointment scheduling. Scheduling appointments is a vital part to clinic efficiency and as a result, clinic profitability. Understanding the techniques that frame...
Building trust in a virtual workplace
How to Build Trust in a Virtual Workplace Building trust in a virtual workplace is the cornerstone of all high-performance organizations. In fact, according to the Harvard Business Review, high-performance companies report 50% more productivity, 76% more engagement,...
The real cost of missing a call
The real cost of missing a call You've heard us chat about this before. The real cost of missing a call, especially on the first attempt. First, it may not shock you to know that 75% of callers hang-up if they get a voicemail. However, did you realize that 85% of...
COVID-19 and The rise of remote healthcare (Telehealth) | Smiledog
The Rise of Telehealth Covid-19 has swept through the Canadian provinces, bringing with it the recommendation to stay out of public spaces as much as possible. Medical clinics and hospitals are clocking in as some of the riskier places to visit. As a result, it seems,...