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4 Ways A Virtual Receptionist Can Help You Scale Your Business

4 Ways A Virtual Receptionist Can Help You Scale Your Business

The landscape of how we interact shifted in a matter of months. Now that the world has settled into its new virtual reality the opportunities for business owners to scale up are limitless.  What is meant by “scale up”? It is the concept of building out a...

4 Reasons Your Practice Needs A Virtual Receptionist

4 Reasons Your Practice Needs A Virtual Receptionist

A missed call = a missed opportunity for your practice. Research shows that, if a new lead doesn’t get a response to their inquiry within five minutes, there’s an 80% decrease in the chance to qualify that lead. To accomplish this sort of response time is of course...

5 Ways a Virtual Receptionist Can Save You Money

5 Ways a Virtual Receptionist Can Save You Money

5 Ways a Virtual Receptionist can Save you Money Virtual Receptionist services allow small businesses to operate in a more productive and efficient manner. A virtual receptionist is a contracted position. They typically provide administrative support, often in the...

The key elements to excellent customer service

The key elements to excellent customer service

Some say great customer service is an art. Others say it comes down to a scientific mix of character traits. We think the key elements for success lie somewhere between the two. We have put together a comprehensive list of skills, that are both developable and...

How to make the most from your Appointment Scheduling

How to make the most from your Appointment Scheduling

How to Make the Most from your Appointment Scheduling Believe it or not, there is a science to efficient appointment scheduling. Scheduling appointments is a vital part to clinic efficiency and as a result, clinic profitability. Understanding the techniques that frame...

Building trust in a virtual workplace

Building trust in a virtual workplace

How to Build Trust in a Virtual Workplace Building trust in a virtual workplace is the cornerstone of all high-performance organizations. In fact, according to the Harvard Business Review, high-performance companies report 50% more productivity, 76% more engagement,...

The real cost of missing a call

The real cost of missing a call

The real cost of missing a call You've heard us chat about this before. The real cost of missing a call, especially on the first attempt. First, it may not shock you to know that 75% of callers hang-up if they get a voicemail. However, did you realize that 85% of...

COVID-19 and The rise of remote healthcare (Telehealth) | Smiledog

COVID-19 and The rise of remote healthcare (Telehealth) | Smiledog

The Rise of Telehealth Covid-19 has swept through the Canadian provinces, bringing with it the recommendation to stay out of public spaces as much as possible. Medical clinics and hospitals are clocking in as some of the riskier places to visit. As a result, it seems,...