Welcome to the SmileBlog.
How Much Does Virtual Reception Cost? | Smiledog
We get a lot of questions about our services. Some from people who call in and want to know more about what we do and some from people who complete our Getting Started form and answer the question “What’s your biggest question or concern about hiring a virtual...
3 Ways Your Phone is Losing You New Business and Customers
The phone is the gateway to most businesses. Even in this hyper-connected online world phone calls are responsible for more leads than email or forms on a website. This means answering your phone when it rings is extremely important to the long-term health and growth...
What’s the Right Way to Setup an Auto Attendant Service for your Business?
At Smiledog, our specialty is providing our customers the best in virtual reception services. Often, we’re approached with questions about auto-attendants, and whether they are worth considering as a cost-saving measure. In this high-stakes world of business where...
Why Auto Attendants are a Bad Idea for Small Businesses?
Here at Smiledog, we provide top-quality virtual reception services, and we’re approached by small business from time-to-time to discuss our services versus using an auto-attendant. We think virtual reception is a superior option for a variety of reasons, but when...
The importance of answering every call for small businesses | Smiledog
http://elevatz.wistia.com/medias/cmd1muoie3?embedType=seo&videoWidth=640 In our business, our biggest competitors are auto-attendants and voicemail. The reason why businesses choose to go with these companies is pretty simple, actually, and that reason is price....
Virtual Receptionists can handle cold callers and solicitations | Smiledog
http://elevatz.wistia.com/medias/uv9smyxkf2?embedType=seo&videoWidth=640 If you are a business that receives a lot of cold callers and solicitations, Smiledog can help streamline the time you spend on the phone. Let’s face it, most of the calls are more a...
How Virtual Receptionists handle personal or sensitive information | Smiledog
How Virtual Receptionists handle personal or sensitive information If you work in a profession where personal or sensitive information is regularly conveyed over the phone, you might be wondering if Smiledog is something that could work for you. We assure all of our...
Will My Virtual Receptionist Make Outgoing Calls for my Business?
http://elevatz.wistia.com/medias/gwtllc6tbj?embedType=seo&videoWidth=640 Though we are not a call centre, Smiledog is able to make outgoing calls for your business. If you’re wondering what those calls would be like, let’s take a closer look at the Smiledog service....
Let a Virtual Receptionist handle customer service issues | Smiledog
http://elevatz.wistia.com/medias/2rtzc03eqe?embedType=seo&videoWidth=640 At Smiledog, we really consider that every incoming call is a “customer service” call. Though they may just be looking to speak with someone for a moment, we still consider the transfer of...
Full-Time & Backup Virtual Reception for Chiropractor Offices
http://elevatz.wistia.com/medias/s14dbwh58e?embedType=seo&videoWidth=640 Smiledog does a lot of work with chiropractic offices, both large and small. The services that we provide to them varies, based on their needs. Smiledog is always ready to customize services to...