Reliable virtual reception & scheduling services on your terms.

Front desk coverage that works for your business’s volume

A monthly plan that adjusts to your business automatically.

Your plan comes with a set number of minutes or messages every month to keep your business covered. After that baseline, your usage is totally pay-as-you-go if you need more.

The more usage you need, the lower the usage rate becomes as your volume goes up. We take care of adjusting this for you, every month. We want our service to fit seamlessly into your business in every way.

Choose how you want to work with us.

Use our team however it fits into your business. We plug right into your regular call forwarding, so you can change how you use us anytime. Whether we answer every single call or just step in when you get busy, your bill automatically adjusts so you always get the best price.

Full-time

Part-time

Overflow / Backup

Any Combination

Transparent pricing with no hidden fees or charges.

Every plan comes with a set baseline of minutes or messages to keep your business covered. If you happen to go over that, our system automatically checks your usage and we adjust your usage rate to the cheapest possible rate for that month.

Plus, spam is never charged. We filter them out completely so they never count against your usage.

Select to view pricing details:

Risk-free: all annual contracts include a 60-day trial — cancel anytime in the first 60 days, no fees.

$199$249/month
with 100 minutes included every month.

Additional minutes available after your 100 included minutes per month.

Rates automatically scale down as your volume goes up. (See our exact, budget-protecting tier chart below).

All plans also include

How are minutes tracked?

Minutes are tracked by the second and you will only ever pay for exactly what you use, each month. Talk time and wrap up time are included in these minutes. An example of this would be if a call took 2 minutes to handle entirely including talk time plus the addition of our receptionist finalizing the custom message sent to your team, then you would be billed 2 minutes.

We will automatically adjust your minute rate every month to match your business’s volume

The first 100 minutes of usage are always included. So this means we will always subtract that off your total minute usage for the month before placing you into the correct plan. An example of this would be if you used 330 minutes total for a month we would remove 100 minutes and you would be billed for the remaining 230 minutes at the rate of 2.59$ or 3.29$ per minute (depending on your agreement)

Annual term minutes rates are: 

  • 2.89$/minute for up 200 extra minutes per month.
  • 2.59$/minute for 201-500 extra minutes per month.
  • 2.29$/minute for 501-800 extra minutes per month.
  • 1.99$/minute for 801+ extra minutes per month.
 

Month-to-month minute rates are: 

  • 3.59$/minute for up 200 extra minutes per month.
  • 3.29$/minute for 201-500 extra minutes per month.
  • 2.89$/minute for 501-800 extra minutes per month.
  • 2.49$/minute for 801+ extra minutes per month.

Set up fees are custom to each client based on their unique needs. We always give you a quote of the work, time and costs involved beforehand and never move ahead until we have your approval.

$259$329/month
with 100 minutes included every month.

Additional minutes available after your 100 included minutes per month.

Rates automatically scale down as your volume goes up. (See our exact, budget-protecting tier chart below).

 

This service includes reception and appointment scheduling

All plans also include

How are minutes tracked?

Minutes are tracked by the second and you will only ever pay for exactly what you use, each month. Talk time & Wrap up time is included in these minutes. An example of this would be if a call took 2 minutes to handle entirely including talk time plus the addition of our receptionist finalizing the custom message sent to your team, then you would be billed 2 minutes.

We will automatically adjust your minute rate every month to always match your businesses usage.

The first 100 minutes of your usage each month is always included. So this means we will always subtract that off your total minute usage for the month before placing you into the correct plan. An example of this would be if you used 330 minutes total for a month we would remove 100 minutes and you would be billed for the remaining 230 minutes at $3.19 or 3.99 per minute (depending on your agreement)

Annual term minutes rates are: 

  • 3.49$/minute for up 200 extra minutes per month.
  • 3.19$/minute for 201-500 extra minutes per month.
  • 2.89$/minute for 501-800 extra minutes per month.
  • 2.59$/minute for 801+ extra minutes per month.
 

Month-to-month term minutes rates are: 

  • 4.39$/minute for up 200 extra minutes per month.
  • 3.99$/minute for 201-500 extra minutes per month.
  • 3.59$/minute for 501-800 extra minutes per month.
  • 3.29$/minute for 801+ extra minutes per month.
 

Set up fees are custom to each client based on their unique needs. We always give you a quote of the work, time and costs involved beforehand and never move ahead until we have your approval.

$159$199/month
with 200 messages included every month.

Additional messages available after your 200 included messages per month.

Rates automatically scale down as your volume goes up. (See our exact, budget-protecting tier chart below).

 

These services can be added to your existing account with us or purchased as a standalone offering.

All plans also include

What counts as a message?

1 message = an inbound or outbound message interaction. If a full conversation has 20 total incoming and outgoing messages then you would be billed for 20 total message interactions for that conversation.

Setup fee to add to your existing account is $59

Setup fee for new clients with standalone service is $199

We will automatically adjust your message rate every month based on your usage. So you never need to worry about if you’re on the right rate or not!

200 messages are included every month!

Annual term message rates are: 

  • 65 cents/message for up 200 extra messages per month.
  • 60 cents/message for 201-500 extra messages per month.
  • 50 cents/message for 501-800 extra messages per month.
  • 40 cents/message for 801+ extra messages per month.
 

Month-to-Month term message rates are: 

  • 85 cents/message for up 200 extra messages per month.
  • 75 cents/message for 201-500 extra messages per month.
  • 65 cents/message for 501-800 extra messages per month.
  • 50 cents/message for 801+ extra messages per month.
 
 

Spam messages are never charged or included in your usage.

24/7 AI RECEPTIONIST SERVICE · USD

$199$249/month
Includes 200 minutes every month

Additional minutes available after your 200 included minutes per month.

Rates automatically scale down as your volume goes up. (See our exact, budget-protecting tier chart below).

Best for businesses looking to go with AI first answering at all times. Includes ongoing tuning, adjustments & training.

Add Custom Built API Scheduling — $69/month USD

Let your AI receptionist book directly into your software. Live availability, bookings, reschedules, and cancellations, synced automatically, no manual double-checking, no gaps between what the AI says and what’s on your calendar. Custom built for each business, billed monthly.

AFTER-HOURS ADD-ON SERVICE · USD

$99$129/month
Includes 100 minutes every month

Additional minutes available after your 100 included minutes per month.

Rates automatically scale down as your volume goes up. (See our exact, budget-protecting tier chart below).

Best for existing clients or businesses that only need support after hours. Includes light tuning, adjustments & training.

Add Custom Built API Scheduling — $69/month USD

Even overnight, your AI receptionist can book straight into your software. Live availability, bookings, reschedules, and cancellations, all synced automatically, so nothing falls through the cracks while you’re closed.

All plans also include

Are there setup fees?

Setup fee of $299 ($199 for after-hours add-on service) that includes full receptionist build, customization, configuration, and QA testing to ensure everything is ready for launch.

Our 24/7 AI service includes 200 minutes and our after-hours AI add on service includes 100 minutes, every month.

Overage minutes are billed at the best applicable rate based on your exact monthly usage.

Annual term minutes rates are: 

  • 0.89$/minute for up 200 extra minutes per month.
  • 0.79$/minute for 201-500 extra minutes per month.
  • 0.69$/minute for 501-800 extra minutes per month.
  • 0.59$/minute for 801+ extra minutes per month.
 

Month-to-month minute rates are: 

  • 1.09$/minute for up 200 extra minutes per month.
  • 0.99$/minute for 201-500 extra minutes per month.
  • 0.89$/minute for 501-800 extra minutes per month.
  • 0.79$/minute for 801+ extra minutes per month.

Spam calls are never charged or included in your usage. Minutes reset monthly.

How much does a missed call cost your business?

Use our interactive Missed Revenue Calculator to find out just how much you’re leaving on the table!

Your calls are our priority

Monday – Friday

7:30am – 8pm EST

Saturday

9am-5pm EST

You can have your calls or messages redirected to us anytime during these hours.

Questions for us? Ready to get started?

Either way, we’d love to chat with you!

How much are missed calls costing your business?

*30.40% of your missed calls are clients who are potentially ready to purchase. Let’s find out how much revenue Smiledog can help prevent you from missing out on.

Potential Revenue Smiledog can help you get back every year!

Total annual revenue

$0

Estimated Admin Costs Smiledog can help you save every year!

Savings for you each year.

$0

30.40% is based on an call study we did of the 248,895 calls we’ve taken for business owners in the last 12 months