Great phone calls are powered by human connection and this is why we start every call with a smile.
We want to help you better connect with your clients all while sustaining your business’ growth potential.
Our company heavily relies on SmileDog’s appointment booking services. I have never heard a single complaint about them from any of my staff. Their agents are highly professional and they have such a great work attitude that helps and makes our own company look even better. I HIGHLY recommend them.
01:50 29 Oct 22
I could not make a greater recommendation. SmileDog has all the qualities that you need in in a phone answering service company. We’ve saved a lot of time and money by implementing their services into our business and it’s one of the best decisions we’ve ever made. We used to receive numerous spam calls a day but SmileDog has been of great help in clearing all that up they always make sure to prioritize our important calls. Their pricing is also fair, and if you have an issue or if you’re in need of support, Cathy deals with it straight away. Thank you very much, SD.
05:35 28 Oct 22
I’m happy to give them five stars. I’d give them more if I could. It’s what they deserve for how outstanding they have been with delivering their services. They’ve been a phenomenal addition to my firm and being partners with them means that I no longer have to worry about our phone calls not being dealt with. They are also extremely accommodating and friendly.
04:59 28 Oct 22
We’ve been using SmileDog’s phone answer and appointment booking services for quite sometime and needless to say that we’ve never had any issues with them. We initially availed services because of their attractive and competitive price rates but we’ve always been satisfied with their great quality of service. Brandon and Cathy just one phone call/email away whenever we need help. I fully recommend their firm if you need an extra hand with your call volume.
15:02 27 Oct 22
What an amazing company. SmileDog has an outstanding culture and they’re a fun company to do business with. They’re easy to communicate with and they’re extremely considerate. We are very happy and loyal clients. I’d also love to give a shoutout to Brandon for always going the extra mile to help us with our concerns. Thank you to the whole SmileDog team and their lovely receptionists for helping our business grow!
01:19 24 Oct 22
SmileDog has provided great service for our smaller entrepreneurial organization that includes Marketing/Sales, Scientific Affairs, and an operations group. They have worked with us to create a very good call phone tree so that customers reach who they really need in a timely fashion. This has allowed us to be available 24/7 without adding additional headcount to our team that would just answer phones. SmileDog does their job well.
19:07 24 Feb 21
SMILEDOG is an exceptional customer service company that is detail-oriented, and has all of the systems in place to ensure effective communication with the clinic and patients. I highly recommend this virtual reception service so your business does not miss a beat!
Integrative Health Institute
13:58 27 Jan 21
I used Smiledog a few years ago when I was with a previous employer, so it was a no brainer when we needed a reception service. The level of professionalism is top-notch and they make our lives so much easier. Always a friendly voice on the other end of the phone for our customers. Thank you for being awesome!
14:21 20 Jan 21
Smile Dog has been amazing in helping us increase our phone availability. They are great at communicating, and they implement changes whenever requested. I think Smile Dog has helped our business grow at a very reasonable price point. Thank you Smile Dog it's been a pleasure.
20:46 17 Jan 21
Smiledog provides amazing service. Great people to work with. The cost of having them answer the calls you can't take, will generate more revenue for your business then if you just let the calls go to voice-mail.
02:11 29 Sep 20
I was hesitant to hand over our business line as I was never familiar with a business model like this but I am so glad I did. They are very professional, quick to respond and have made our lives a lot easier. I would definitely recommend them!
17:07 07 Aug 20
If you need a virtual receptionist then Smiledog is the answer. Their team is highly trained and provides excellent service to my customers. Highly recommend them!
23:07 15 Jan 20
The best thing we did for our company was contact Smiledog !! It is so reassuring to know that friendly and knowledgable people have been answering our calls for us . We have had many clients comment on how "sweet" the girls were at our office !! Brittany & Lisa respond to every email quickly when I need them and we truly appreciate them and all the Smile Gals for there professionalism and dedication to our company. 3 years have gone by fast and looking forward to many more . Michelle Brewer
23:58 16 Apr 19
I have been using Smiledog for years. They are professional, polite, effective and efficient. Highly recommended. 5 out of 5 stars!
13:55 25 Oct 18
Smiledog remote receptionist service is really great. I became Smiledog’ s customer soon after I started a massage therapy, physiotherapy and acupuncture clinic toward the end of 2011. We have been very happy with the services of Smiledog “Your Receptionist” over the past 6 and a half years. I visited the headquarter office this summer time, and was able to meet and shake hands with so many charming and lovely girls there-23 of them! Their office is spacious and beautifully. Impressive!!!
03:55 04 Oct 18
Incredible customer service, receptionists go above and beyond to help and have always been friendly and eager to help. It is truly refreshing to have a service that brings the human touch back to customer service. It is comforting to know that you are speaking with a real person and not an automated service. I would highly recommend this company to anyone.
01:06 06 Sep 18
Very friendly, affordable and quick setup. Receptionists are very professional, upbeat and knowledgeable. Highly recommended for any business that wants to streamline their customer intake process, order flow and calls.
16:36 09 May 18
I have worked for the company it's self as one of the receptionist.. Jeff & Brittany really care about the clients and what the receptionist do to make the clients lives/and business more efficient. Yes, we're all human and make mistakes, our clients were very understanding. It's a very friendly environment to work in, for an office FULL of women, they're a very great great bunch. I miss all of my smiles, and the team it's self.. I recommend this company to ANY business looking to have a receptionist, and ANY person looking for a job. This is a very very remarkable place to work. Great team, boss and values. Professional, Smiling, and Awesome. That's what they are!
16:26 15 Mar 17
Smiledog allowed me to grow my business. I found them when I was at a point that my call volume was getting too high to manage myself, but didn't merit having a full time staff person sitting by the phone. My business has grown and although I now have a full time staff member to manage my front desk, Smiledog is still a huge part of my business as they allow us the ability to give our full attention to clients in front of us at our office while we can trust Smiledog to care for the clients on the phone.
13:08 29 Dec 16
Very happy with the service the Smiledog gals provide. They follow my directions to a T. Very quick to respond to my requests or update my file/status and are always very friendly and enthusiastic in my communications with them. Great company and awesome team answering the phones.
05:24 03 Dec 16
I am so grateful for Smiledog's professionalism with my patients. The set up process was simple and quick. After I completed the setup process they discovered a few key ares of my phone system that even I hadn't considered. Thank you for all your hard work!
17:01 01 Dec 16
I had a great experience with Smiledog. They are professional, friendly and always answer questions swiftly. This is a very convenient service, for example, clients have access to live voice reception during a much wider range of hours than regular business hours, rain, snow or shine! Two thumbs up!
Dr. Nadia Bakir, ND, MSc, HOM
20:38 29 Nov 16